Frequently Asked Questions

eBook FAQs

  • How-to download your ebook:

    • Each time you click the link sent to you in your confirmation email, it counts as a download. You are only given a limited amount [three] before your link expires.

    • In order to keep your ebook forever, please make sure to save the file as a PDF to your computer/phone so you can access it forever. For iPhones or iPads, when the file is open in the Safari browser, click "Options" in the header next to the file size. When you select this, you should receive a pop up -- make sure to select PDF. Once you select this and go back, you should now see an option to "Copy to Books." If you select this option, it will save the PDF to iBooks on your Apple device. Do NOT save the link as an icon on your home screen. This does not actually download the file and you will eventually lose access.

    • As a reminder, no part of this book may in any form or by any electronic, mechanical, photocopying, recording, or any other means be reproduced, stored in a retrieval system or be broadcast, sold or transmitted without the prior permission of the publisher, Buffalo Dietitian LLC. Customers are prohibited to copy, distribute, share and/or transfer the product/s to any third party or person. If this is violated, legal action will be taken. Please refer to the Disclaimer page within your ebook for more information.

    ZIP file instructions:

    • Saving ebook to computer: Download ZIP file onto computer and save individual PDFs.

    • Saving from CHECKOUT on mobile: If you are on an iPhone or iPad, click "Download Now" and then click the arrow in the upper right corner. Click the ZIP file that drops down. From there it should open up in the Files app. Click the ZIP file again. It should populate a new folder. Open this to receive all the files you purchased. Open each file and click the arrow in the lower left corner. Scroll over to the Book app in order to save in your Books application for easy future reference.

    • Saving from EMAIL on mobile: If you are on an iPhone or iPad, click the link to download in the email and then press "Download Now." Click "Open In..." and click "Save to Files." Select "On My iPhone" and then click "Save" In the upper right hand corner. You will now have to navigate to the Files app. If you cannot find it, use the search function on your iPhone to find the app. Click "On My iPhone." Click the ZIP file. It should populate a folder that you can open with all the files you purchased. Open each file and click the arrow in the lower left corner. Scroll over to the Book app in order to save in your Books application for easy future reference.

  • Make sure to check your spam folder first, as well as your ‘promotions’ tab through email. If you can’t find them there, you can email Rachel@buffalodietitian.com for assistance.

  • Please see above section titled "How do I download my eBook?" for exact instructions.

  • Remember, every time you click the link sent to you in your confirmation email, it counts as a download. You only receive 3 downloads with your purchase, so make sure you save the file as a PDF to your computer and not just a home screen icon on your phone. We recommend using Google Drive to save the PDF so you can access from your mobile devices. If you have any issues, please email Rachel@buffalodietitian.com for assistance.

FAQs

  • YES! Buffalo Dietitian is a participating provider with Independent Health, Blue Cross Blue Shield and Univera Healthcare.

    Insurance coverage will depend on the insurance provider, plan, and where you’re located. Many insurers are now covering nutrition therapy in full or partially. We will check on the type of coverage you have for Nutritional Services and whether a doctor referral or copay is needed.

  • Insurance coverage varies based on your provider, plan, and location. If you’re not covered, flexible payment plans and out-of-pocket options are available.

    Please complete this form, and we can discuss your options!

  • Please complete this form.

    Questions? Email rachel@buffalodietitian.com or call/text Rachel at (716) 208-3568.

  • In-person sessions are available for individuals local to Buffalo. Otherwise sessions are held virtually, either via Zoom or phone call, whichever works best for you!

  • During your first session, we’ll take a deep dive into your overall health. We’ll go over your medical history, current nutrition habits, supplement and medication use, exercise routine, and any lifestyle factors that may be impacting your well-being. From there, we’ll talk about your personal health, nutrition goals, and begin building a plan that works specifically for you.

    You’ll leave with practical meal and snack ideas, along with guidance on how to start making small, realistic changes that fit your life.

  • Initial Consultation: 60 minutes

    Follow-Up Sessions: 30 minutes

    After each session, you’ll also have the option to email me with questions or updates. I’m here to support you between visits, not just during them. Lasting change takes ongoing support!

  • To help make the most of our time together, please bring:

    • A list of any questions or concerns you’d like to address

    • Recent lab results or relevant health data (like blood glucose readings)

    • 2–4 days of detailed food and beverage intake — include portions, times, and any notes on how you felt

    No need to overthink it! This information just helps me get a full picture of your health and habits so we can create a plan that works for specifically for you.

  • Most people return for follow-up visits to receive continued education, personalized guidance, accountability, and support.

    The frequency and timing of these sessions depends on your individual needs and preferences — and we’ll talk through the best plan for you during your first session!

  • Life happens! If you need to cancel or reschedule, please notify me at least 24 hours in advance to avoid being charged for the session.

    Email: rachel@buffalodietitian.com

    Text or call: (716) 208-3568

    Appointments canceled with less than 24 hours’ notice may be billed in full.

  • From the Academy of Nutrition and Dietetics:

    “Anyone can call themselves a nutritionist, but only a registered dietitian (RD) or registered dietitian nutritionist (RDN) has completed multiple layers of education and training established by the Accreditation Council for Education in Nutrition and Dietetics (ACEND). In addition to holding a bachelor’s degree, an RD or RDN must fulfill a specially designed, accredited nutrition curriculum, complete an extensive supervised program of practice at a health care facility, foodservice organization or community agency and pass a rigorous registration exam.”

    Registered Dietitian Nutritionist (RDN) A licensed, credentialed expert in nutrition. Legally recognized title. To become an RDN, someone must:

    • Earn a bachelor’s or master’s degree in nutrition or a related field

    • Complete an accredited supervised internship (usually 1,200+ hours)

    • Pass the national board exam

    • Maintain continuing education

    • Be licensed in most states to provide medical nutrition therapy

    Nutritionist A broad, unregulated term in most states.

    • Anyone can call themselves a “nutritionist,” even without formal training or credentials

    • Some have degrees or certifications, others may not

    • Not legally qualified to provide medical nutrition therapy or treat medical conditions (unless also a dietitian)